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HMP responding 400

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We have a cisco based environment where a “Call-Info:” call header is being included and causing HMP to generate a SIP Parse error instead of handling the call. In the same environment a secondary set of SIP (checked side by side)without the Call-Info: header works fine but the addition is required by other items/applications present in this alternative environment. What could be the cause as the header format looks ok to me?

 

400 SIP Parser Error : Syntax Error, line 12, column 27 of the header value

Via: SIP/2.0/TCP 10.6.72.108:5060;branch=z9hG4bKa2ZIV4f5ru2JKxPM97Vxxg~~42985

To: <sip:4265153@10.6.70.22;transport=tcp>;tag=5e721c0-1646060a-13c4-65014-8143-1ca75f85-8143

From: 4143343965 <sip:4143343965@10.6.72.108:5060>;tag=ds9be0e78b

CSeq: 1 INVITE

Content-Length: 0

Call-ID: A7FE5F3031D311E8895ECA7F2BB929E9-15222511024454011@10.6.72.108

 

03/30/2018 09:40:00.892   5632        2712 sip_stack               Error        00000A98   ERROR  - PARSER       - SIP Parser Error : Syntax Error, line 12, column 27 of the header value

03/30/2018 09:40:00.892   5632        2712 sip_stack               Error        00000A98   ERROR  - PARSER       - SipParserStartParsing - Syntax Error - The parser failed to parse line 12

 

INVITE sip:4265152@10.6.70.22;transport=tcp SIP/2.0

Via: SIP/2.0/TCP 10.6.72.108:5060;branch=z9hG4bKa2ZIV4f5ru2JKxPM97Vxxg~~43042

Max-Forwards: 68

To: <sip:4265152@10.6.70.22;transport=tcp>

From: 4143343965 <sip:4143343965@10.6.72.108:5060>;tag=dse2df5bac

Call-ID: 8ECB826C31EB11E88BB2CA7F2BB929E9-15222613556334024@10.6.72.108

CSeq: 1 INVITE

Content-Length: 288

Contact: <sip:4143343965@10.6.72.108:5060;transport=tcp>

Expires: 60

User-Agent: CVP 11.5 (1) ES-1 Build-349

Date: Wed, 28 Mar 2018 14:20:41 EDT

Min-SE: 3600

Cisco-Guid: 2395701868-0837489128-2343750271-0733555177

Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER

Allow-Events: telephone-event

P-Asserted-Identity: <sip:4143343965@10.6.72.10>

Session-Expires: 3600

Content-Disposition: session;handling=required

Call-Info: <sip:10.6.72.10>;purpose=x-cisco-origIP

Cisco-Gucid: 8ECB826C31EB11E88BB2CA7F2BB929E9

Supported: rel100

Supported: timer

Supported: resource-priority

Supported: replaces

Supported: sdp-anat

Content-Type: application/sdp

User-To-User: 8ECB826C31EB11E88BB2CA7F2BB929E9;210024053609;4143343965;8002721325;IVR

App-Info: <10.6.72.108:7000:7443>

 

v=0

o=Cisco-CVP-B2BUA 289844526 289844527 IN IP4 10.6.72.108

s=SIP Call

c=IN IP4 10.6.72.10

t=0 0

m=audio 22722 RTP/AVP 0 100 101

c=IN IP4 10.6.72.10

a=rtpmap:0 PCMU/8000

a=rtpmap:100 X-NSE/8000

a=fmtp:100 192-194

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-15

a=ptime:20

 


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