RE: gc_hmp_hold_retrieve demo project - the call is successful but the voice...
Jeff,After I restart Windows, the DCM window still shows System Status "Start Pending". The Event Viewer log shows the following error:The description for Event ID 3 from source dm3nk cannot be found....
View ArticleRE: gc_hmp_hold_retrieve demo project - the call is successful but the voice...
Jeff,The DCM now starts and the system status is "Running" using the IP address 10.0.0.5. However, when I run the demo program, the phone call is initiated, but when I answer the call I don't hear the...
View ArticleKB4056892 Causes Access Denied for HMP
Installing KB4056892 causes DCM to report errors:Failed to get installed families(s)Access is deniedFailed to get the system modeAccess is deniedWindows 10.0.16299.192Dialogic SU375
View ArticleRE: KB4056892 Causes Access Denied for HMP
Yes, we are aware of the issue as of this morning since Microsoft released it yesterday for the "meltdown and spectre" issues at the intel chip level. The issue not only seen on windows 10, but other...
View ArticleRE: DCM error - The system is in start/stop pending mode...
There may a known issue which was fixed internally, but not yet released for restart of services on win 2016 and 10 systems. Jeff
View ArticleRE: DCM error - The system is in start/stop pending mode...
Thanks Jeff. Can you please tell me when the fix will be released?Mike
View ArticleWindows update
Hi all,Could anybody help me with 4 port Dialogic analogue module. Problem appears after windows update. After Windows update Dialogic sometime stop open ports and answer to calls. After restart of...
View ArticleRE: DCM error - The system is in start/stop pending mode...
It will be available in the next SU released for HMP 3.0 baseline. Hopefully, this month pending completion of some other ongoing work for the build content.Jeff
View ArticleRE: gc_hmp_hold_retrieve demo project - the call is successful but the voice...
What network codec (ie audio) is your sip phone configured for?Jeff
View ArticleRE: gc_hmp_hold_retrieve demo project - the call is successful but the voice...
Jeff,It is: G.711ulaw. See the line below from the CFG file.iptB1T1 SIP Out ipmB1C1 SIP:userA@146.152.65.211 dxxxB1C1 REQH 0 G.711ulaw 20 N/A G.711ulaw 20 N/AThanks.Mike
View ArticleRE: gc_hmp_hold_retrieve demo project - the call is successful but the voice...
Yes, that is on the application side, but just to clarify, what is your end-point side configured for? 'What phone are you using?Jeff
View ArticleRE: gc_hmp_hold_retrieve demo project - the call is successful but the voice...
Additional thought, do you have firewall enabled on the system? If so, Can you disable it?Otherwise you have to unblock traffic on HMP RTP ports for outbound/inbound traffic to flow. Meaning ports...
View ArticleRE: gc_hmp_hold_retrieve demo project - the call is successful but the voice...
I tried my cellphone (Samsung S8) and a landline phone. The result is the same.The firewall is disabled on the server and also on the router.Thanks.Mike
View ArticleRE: KB4056892 Causes Access Denied for HMP
Just posting technote posted for this topic. www.dialogic.com/.../pm_hmp_winRegards,Jeff
View ArticleRE: KB4056892 Causes Access Denied for HMP
Just posting technote posted for this topic. www.dialogic.com/.../pm_hmp_winRegards,Jeff
View ArticleRE: gc_hmp_hold_retrieve demo project - the call is successful but the voice...
Ok, sounds like there might be some environment issue in this case. I would suggest capturing a wireshark trace to see if the RTP if flowing in both directions for your SIP call. Looks like there may...
View ArticleRE: gc_hmp_hold_retrieve demo project - the call is successful but the voice...
Jeff,Firewall is disabled both in my server and in the modem/router.Mike
View ArticleRE: gc_hmp_hold_retrieve demo project - the call is successful but the voice...
Jeff,Thank you for your answer. Can you tell me which capture filter should be used in WireShark?Mike
View ArticleRE: KB4056892 Causes Access Denied for HMP
Are there any updates on this? Will Dialogic be fixing the DCM? We have multiple D/480JCT-2T1 in use and the DCM is important for us.
View ArticleRE: KB4056892 Causes Access Denied for HMP
See the following technote link above:www.dialogic.com/.../pm_hmp_winOverall, underlying API for at Microsoft level was changed and broke backward compatibility in their update. In meantime you can...
View Article