Hello,
I am having trouble installing Dialogic JCT boards on a windows 2008 server.
There are two PCI-e boards , both connected with using a CTI Bus Cable.
When installing the software, i receive a few issues.
- it detects no Java JRE - but i think this is only required for some diagnostic tool.
- The install hangs when 'removing dialogic springware drivers and deleting service'.
- Install is only completed when i manually delete the process above (using task manager).
- After install, server is rebooted as per prompt.
- The dialogic services are started (4 in total including dialogic service).
- When starting DCM, there is a prompt to connect with local or remote server (i choose local=<server name>). however DCM closes after clicking connect.
- I have checked 'Device Manager' but cannot see the boards (unsure if they would be called anything specific, or even displaying generically with no drivers). I have worked with DMV boards before which did appear in this section.
What troubleshooting can i perform to determine why i am seeing these problems?
I cannot determine if it is hardware or software related, or both.
Have run the sysinfo tool and have the install log but not familiar with their interpretation.
Thanks,